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RE: WARNING - Symantec SAV 3.1 For Domino 6.0 Is Available Only As Trial Ware ~Umberto Nongeroson 10.Mar.03 02:14 AM a Web browser Domino Server 6.0.1Windows 2000
the 'support staff' may as well just be a call center, all they seem to do is give you faq answers which you can look up yourself, symantec also seem to be removing a lot of the older questions from their 'ask symantec' list, probably because it makes them look bad but at least you could find the answers to some of the most obvious problems others were having at the same time
i suppose our company is 'lucky' enough to have an enterprise agreeement so we could at least download the 3.1 version from the platinum web site, not that it helps with support in any way. personally i see no problem with symantec using license files (ours is for 3 years) to secure their products, at least this way they'll get some of their money, but it would have been nice to know beforehand that a license file is now required so you can get it before you install the product and screw up a working configuration